Reverse DNS Fail on Email

[reverbstudios]

Some emails are bouncing back and here's why possibly:

Email Server Test - Online SMTP diagnostics tool

How do I sort this out?

[blacknight]

Contact support with the IP address and what you want the reverse DNS to be

[Visco]

Hi, I just starting receiving the same errors. Could be because I switched my domain over to an exclusive IP.

How do I know what I want the reverse DNS to be?

[blacknight]

Originally Posted by Visco

Hi, I just starting receiving the same errors. Could be because I switched my domain over to an exclusive IP.

It shouldn't impact you, as the email would come from the server's main IP normally

Originally Posted by Visco

How do I know what I want the reverse DNS to be?

Something sane

We used to use Arthurian elements on all our servers, while my personal ones are all placenames in Sicily

So you could have:
merlin.blacknight.ie OR palermo.mneylon.com

[Visco]

Great, thanks. I have a support ticket open as well as I'm not 100% on how to go about it.

Thanks again.

[blacknight]

As far as I know we have to set it for you, but it's dead easy and only takes us a couple of seconds