domain problems

[maggie]

I have set up a new hosting account today and I want to set up a typo3 cms site.
The problem I am having is I want to copy my original site which I have to do manually and I also dont want it to be offline while Im doing it.
I purchased the hosting but cannot download the application to install because I had a hosting account previously which is dormant now and the domain is in that account. I have tried to change it to new hosting but nothing seems to be working. Anyone any ideas

[mark]

If you contact our Support team withyour details, and the details of the domain, they will be able to sort it for you.

Mark

[maggie]

Hi
Have done that a few times but its still not working for me - was on this morning and have a few things to try so will try that and see how I get on.