Plesk Stats?

[Visco]

When setting up new client accounts Plesk, I've always selected the option to have Web Stats enabled in a protected folder, but when I login I always get the same message...

"This is a placeholder for stats... check back in 24 hours."

But it's been like that for weeks on all my sites. Do I need to do anything else to enable the stats?

[blacknight]

Is this a Plesk powered linux vps?

It sounds like the cronjob to update the stats might not be running

If you could open a support ticket with your account details and reference this thread we should be able to assist you

Michele

[Visco]

Hi, will do. It's a Reseller Basic VPS package I have.